Every board that is repaired by WORLD is serialized and tracked by computer to let each of us know when the board was received, repaired and shipped back to you. Each time a board is received into our repair department, its serial number hits our history file, and gives us the repair history of the board. An analysis of past failures often results in a recommendation to either (A) check the job for problems which may be taking out the board, or (B) replace the board completely.

All repairs are returned with a problem report documented directly on the packing slip.

Circuit Board Repair Service & Instructions

WORLD has a team of talented technicians who utilize over a million dollars worth of automatic test and repair equipment to offer you the most versatile elevator electronics repair services available.

PRIORITY #1 SERVICE

“Priority #1” repairs will be repaired first after its arrival at WORLD electronics. Remember to indicate “Priority #1” on the request form.

PRIORITY #2 SERVICE

Second in priority! “Priority #2” repairs will be repaired after Priority #1 repairs are completed.

PRIORITY #3 SERVICE

“Priority #3” repairs are completed after the two above but before the standard turnaround repairs. This service offers our customers speed and economy.

STANDARD Service

“STANDARD” is the most economical way to have your circuit boards repaired. These repairs are completed after the three services indicated above.

Details

• Some services are subject to component availability.
• Additional charges apply to “Priority #1”, “Priority #2”, and “Priority #3” services.
• Please mark your paperwork very clearly as to the type of service that you require.
• Please enclose your company name, address, phone number, name of the person to contact, and ship-to address.
• Please enclose a purchase order number (PO#).
• You DO NOT need an RMA # to send in a repair.
• All repairs include the standard 90-Day Warranty unless otherwise noted.
• A short description of the problem is always helpful to our technicians.
• If you prefer a carrier other than the WORLD electronics’ defaults, just ask. Some examples are FedEx P1 Saturday, UPS NDA Early AM, and UPS Bill Recipient.
• If you would like an estimate before authorizing a repair, please state so. A technician will call with an estimate based on a preliminary evaluation of your repair.

Before sending WORLD a repair, please fully complete our repair form. This information is important to get the repair processed in a timely matter. High volumes of repairs arrive daily, and failure to do so WILL result in unnecessary delays. Thank you!